Email Retention

The email retention rule applies to all University employee accounts, including student worker/temp workers, and departmental/shared mailboxes.

Emails found in the Inbox or in the folders nested in the Inbox will be deleted after 180 days.

Deleted emails will go to the Deleted folder for 30 days, and then be permanently deleted after.

 

If you are needing to keep any emails longer, IT recommends creating folders outside of the Inbox. 

To do so, right-click on your Mailbox's name, and select 'New Folder' from the menu.

Uploaded imageA new folder will be created nested in your mailbox. Name the folder. 

Uploaded image

Unsure if your folder is safe? See this diagram below:

Uploaded imageIf you have existing folders inside your Inbox you need to keep safe, you can drag them up until they are outside of the Inbox folder.