What is DocuSign used for?
DocuSign is the selected document signing software solution used by A&M-Victoria to obtain a fast, reliable way to electronically sign business-related selected/approved documents on any device.
Who can use DocuSign eSignature?
Any staff member with a valid TAMUV e-mail account may use the service for the business-related approved documents.
How to get access to DocuSign eSignature?
First, you must complete the DocuSign 101 and Templates 101
Second, submit a Docusign Access form.
Does an internal or external person need a TAMUV DocuSign eSignature account to sign a document?
No. You only need an account to send and/or create a template/document.
Which web browsers does DocuSign eSignature support?
Please visit https://support.docusign.com/guides/ndse-user-guide-system-requirements for up-to-date supported browser information. For UHV we highly recommend using Chrome or Firefox.
How secure are the documents that are stored in DocuSign eSignature?
DocuSign eSignature offers industry-leading document security. Learn more at https://www.docusign.com/how-it-works/security
Where are the signed documents stored?
Your documents will be stored in your DocuSign eSignature account as long as your account is active.
However, all documents routed thru DocuSign should be saved by the departments outside of the DocuSign environment.
What are the benefits of electronic signatures?
Electronic signatures provide cost, time, and security benefits:
Cost: Paper-free processing, free delivery over the Internet
Time: Mobile, anywhere, anytime access; required fields eliminate the chance of incomplete documents
Security: Encryption and audit trails ensure documents are tamper-evident; Unalterable capture of signing data; Secure electronic storage.
How do I prevent documents from being returned incomplete?
To prevent a document from being returned incomplete, ensure that all fields are marked as required. Signers will not be able to submit the document until all required fields are completed.
Can I send the same document to many individuals at once?
If you need to send a single document to many individuals, use the Add Bulk Recipient button on the Send screen.
Is there a maximum file size or a maximum number of recipients for an envelope?
The maximum total file size for an envelope is 25 MB. There is no maximum number of recipients for an envelope.
How do I know who has signed my document?
Use the MANAGE tab in DocuSign eSignature to check the status of signatures and envelopes. Click on the envelope which contains the document you need to check. You will see a list of recipients and their status (Needs to Sign, Signed, Viewed, etc.).
What happens once all stages in the process are complete?
Each recipient will receive a notification that the signing process is complete, along with a locked, pdf of each signed document and a “signing certificate” detailing who signed and when. The fully completed document should be saved outside of the DocuSign environment in the appropriate folders on the shared drive.
How do I sign a document?
See https://support.docusign.com/en/articles/How-do-I-sign-a-DocuSign-document-Basic-Signing.
How do I send a new document?
To learn how to upload and send a document, see https://www.docusign.com/support/new/question/how-do-i-send-a-docusign-document-new-docusign-experience.
How do I know who sent me this document?
The notification email you received contains the name and email address of the sender - to contact the sender, please use the email address included in the notification.