In order to use the Connect client from off campus you will need to enter the following server information.
When you log into the Mitel Connect client from off campus, you will use your employee username and password. The password is the same windows password that you use to log into your pc/mac in your office. Do not check the box that has “Use Windows Credentials”. Leave that box unchecked. The Domain is UHV. The Server is Opal.Uhv.Edu
Since the Softphone permission is enabled, Windows may pop up a firewall notification. If this happens, then just allow access.
Having a USB headset connected to your PC or Mac laptop would probably be ideal. I have a Logitech USB headset connected to my pc so that’s why I see that in the drop down box. If the laptop has a built in microphone, you may be able to get away without having to use a USB headset/headphones.
Once you’re logged in, select the 9 Circle square listed next to the Name Or Number field box. A dial pad will open so you can dial a phone number or you can type out the phone number you need to dial from the Name or Number field.
